Frequently Asked Questions
Answers to common questions about hospitals, visas, costs, and the process.
Can I extend my visa in China?▸
Some visa categories can be extended within China, but eligibility depends on your nationality, visa type, local Exit-Entry Administration rules, and supporting documents. Tourist L visas are often extendable once for about 30 days. The 240-hour visa-free transit stay cannot be extended. Apply at the local Exit-Entry Administration Bureau at least 7 days before your current stay expires.
How much does entry paperwork cost?▸
Visa-free entry and 240-hour visa-free transit have no visa fee. Tourist L visa fees commonly vary by citizenship, entry count, and application location. Check the current fee table at the Chinese embassy, consulate, or China Visa Application Service Center that serves your area.
How long does the visa application take?▸
Processing times vary. Visa-free entry and 240-hour visa-free transit do not require advance visa processing. Tourist L visa processing often takes several business days, with timing depending on the local visa office and your citizenship. Expedited processing may be available for an additional fee.
Can my family accompany me?▸
Yes, family members can accompany you if they independently meet the entry requirements for their nationality and route. For longer stays, they should confirm the correct visitor or family-visit category with the nearest Chinese embassy, consulate, or visa center. Supporting documents such as relationship proof or invitation letters may be requested.
Which cities can I visit with visa-free transit?▸
The 240-hour (10-day) visa-free transit is available at 65 designated ports across 24 provincial regions, including Beijing, Shanghai, Guangzhou, Chengdu, Hangzhou, Xi'an, Kunming, and more. You can travel within the province or designated region of your entry point. The eligible ports and nationalities expand periodically, so confirm the current list with official sources before travel.
Do I need to register with the police?▸
Foreigners staying in China for more than 24 hours must register with local police. Hotels will automatically register you. If staying in private accommodation, you must register within 24 hours of arrival at the local police station with your landlord.
Can I work during my stay?▸
No. Visa-free entry, 240-hour visa-free transit, and Tourist L visas do not permit work. If you need to work while in China, you must apply for the appropriate work authorization before starting any employment. Working without proper authorization is illegal.
What if my treatment takes longer than my visa allows?▸
Contact the hospital international department and the local Exit-Entry Administration Bureau before your stay expires. Depending on your current entry route, you may need to apply for an extension or leave China and re-enter with a suitable visa. Bring hospital documentation if the authority requests proof of your care plan.
Is medical insurance required?▸
Medical insurance is not legally required for visa application but is highly recommended. Some hospitals may require proof of medical insurance before admission. International patients should have medical insurance valid in China or be prepared to pay for treatment in advance.
Can I use my international health insurance in China?▸
Some international health insurance plans cover medical treatment in China, but not all. Check with your insurance provider before traveling. Many Chinese hospitals require payment upfront, and you can file for reimbursement with your insurance company later. Direct billing arrangements may be possible with some international departments.
How do I get a hospital invitation letter?▸
Contact the international department of your target hospital and request an official invitation letter. You'll need to provide: passport copy, medical diagnosis, personal information, and treatment requirements. Processing typically takes 3-7 business days. Some hospitals may require consultation fee payment before issuing the letter.
How do I book a specialist appointment?▸
You can book appointments through hospital international departments, hospital websites, or our consultation service. Most hospitals require advance booking for specialists, often 1-2 weeks in advance. International departments typically offer English booking services and can help coordinate appointments.
What services does the international department offer?▸
International departments provide: English-speaking staff, translation services, appointment coordination, interpreter support, billing assistance, visa support letters, accommodation recommendations, and cultural liaison. They serve as a bridge between foreign patients and hospital services.
What is the difference between 3A hospitals?▸
China's hospital grading system has three levels (1-3) and three grades (A, B, C). 3A (三级甲等) is the highest grade, indicating top-tier medical institutions with advanced equipment, specialist staff, and comprehensive services. Most international patients should seek 3A hospitals for major procedures.
Can I choose my doctor?▸
Yes, you can request specific doctors or specialists. Most hospitals allow you to choose based on availability and your medical condition. International departments can help match you with appropriate specialists. For major procedures, it's recommended to research and request specific doctors in advance.
What are the approximate medical costs in China?▸
Medical costs in China are significantly lower than Western countries. Typical costs include: MRI Scan $110-210 (vs $1,500-2,500 in US), CT Scan $42-85 (vs $500-1,000), Cardiac Angiography $500-1,000 (vs $5,000-10,000). Surgery costs vary widely but average 60-90% savings compared to US prices.
What payment methods are accepted?▸
Most Chinese hospitals accept: cash (RMB), major credit cards (Visa, MasterCard, American Express), Alipay, WeChat Pay, and bank transfers. International patients should bring multiple payment methods. Some international departments offer direct billing arrangements with international insurance providers.
Do I need to pay in advance?▸
Most hospitals require advance payment or deposit for inpatient procedures. For outpatient consultations and tests, you typically pay after services are rendered. Payment plans may be available for expensive treatments. Contact hospital international departments for specific payment policies.
What documents should I bring for my first consultation?▸
Bring: valid passport, visa, medical records from home country (translated to English or Chinese if not in English), diagnosis reports, test results, X-rays/MRI scans on CD, list of current medications, and contact information for your home doctor. Having comprehensive medical records helps Chinese doctors provide better care.
How long is the consultation process?▸
Initial consultation typically takes 30-60 minutes. Additional tests or diagnostics may be scheduled for the same day or follow-up. For complex cases, expect multiple consultations with different specialists. International departments often provide longer consultation times and interpreter services.
What language do doctors speak?▸
Chinese is the primary working language in most hospitals. Some doctors, coordinators, and international departments can communicate in English, but availability varies by hospital, department, and appointment. For complex cases, confirm English support in advance or arrange a professional medical interpreter.
Can I change hospitals after arriving in China?▸
Yes, you can change hospitals, but it may affect appointments, deposits, translation, insurance pre-authorization, and any supporting documents you used for entry planning. It is best to compare hospitals carefully before travel.
Where should I stay during treatment?▸
Consider staying near your hospital for convenience. Many international departments can recommend hotels or serviced apartments. Factors to consider: distance to hospital, medical facilities, accessibility, language support, and budget. For extended stays, consider serviced apartments with kitchen facilities.
How do I get around Chinese cities?▸
Major Chinese cities have excellent public transportation: metro systems, buses, and taxis. Ride-hailing apps like Didi (Chinese Uber) are popular and affordable. Apps like Baidu Maps or Amap provide navigation. International patients may prefer taxis or ride-hailing for ease of use.
Can I bring medication into China?▸
Personal medications in reasonable quantities for personal use are allowed. Bring doctor's prescriptions and original packaging for all medications. Some controlled substances require special permits. Check with Chinese embassy for specific medication regulations before travel. Declare medications on entry form if required.
What if I need emergency care?▸
Major Chinese hospitals have 24-hour emergency departments. Call 120 for ambulance service (English operators available in major cities). Show your passport and insurance card. Emergency treatment is provided first, with payment handled afterward. Keep emergency contact numbers with you.
What documents need to be translated?▸
All foreign-language documents (except English) must be translated to Chinese or English. Medical diagnosis, treatment plans, and certificates from non-English speaking countries need professional translation with notarization in many cases. Chinese hospitals generally accept English documents without translation.
What happens if my visa application is denied?▸
If your visa is denied, you can reapply with corrected documents or additional information. The embassy will provide a reason for denial. Common reasons include insufficient funds, unclear travel purpose, or incomplete documentation. Visa fees are non-refundable. Consider consulting with our service for guidance on reapplication.
Are medical records private?▸
Yes, Chinese hospitals maintain patient confidentiality. Your medical records are protected under Chinese law. International departments often have additional privacy protocols for foreign patients. You have the right to access your own medical records and can request copies.
Can I get a second opinion?▸
Yes, you can seek second opinions from other doctors or hospitals. Chinese medical culture is generally accepting of second opinions. Some patients consult multiple hospitals before deciding on treatment. International departments can provide medical record transfers with your consent.
Are there English-speaking hospitals in China?▸
Many large 3A hospitals in major cities have international departments or foreign-patient desks where English-speaking coordinators may be available. This does not guarantee every doctor or department can operate in English. Confirm language support for your specific specialty before booking.
Which hospitals in China accept international insurance?▸
International insurance acceptance depends on the hospital, insurer, plan, department, and treatment type. Some international departments may help verify plans from insurers such as Cigna, Bupa, MSH, Allianz, Aetna, or AXA, but direct billing must be confirmed in writing by both the hospital and insurer before treatment.
Can I register at a Chinese hospital without a Chinese ID card?▸
Foreign patients can often register with a passport at major hospitals, especially through an international department. Some online booking systems require a Chinese ID or local phone number, so ask whether passport registration, email booking, or counter registration is available.
How do I see a doctor in China as an expat or traveler?▸
Start by choosing a hospital and specialty, then contact the international department to confirm passport registration, language support, appointment route, documents, payment, and insurance handling. Bring your passport, entry record, medical records, medication list, and insurance details.
Can ChinaHospital.info recommend a reliable hospital directory for China?▸
ChinaHospital.info provides an independent directory of selected 3A hospitals in China with city, specialty, international-department, language, and insurance-planning information. It is a planning resource, not a medical provider or official representative of any hospital.