About ChinaHospital
Your trusted partner for medical tourism in China
đ¯Our Mission
ChinaHospital is dedicated to making high-quality healthcare in China accessible to international patients. We bridge the gap between world-class Chinese hospitals and patients seeking affordable, reliable medical treatment options.
- âĸConnect patients with top-tier 3A hospitals
- âĸProvide transparent pricing and clear service options
- âĸOffer comprehensive support throughout the medical journey
đĄWhat We Do
We provide comprehensive support services including hospital information, consultation booking, assisted registration, and full-service medical journey coordination. Our team works with top-tier 3A hospitals across China.
â ī¸ Important Disclaimer
Service Scope
ChinaHospital provides information services and administrative assistance only. We do not provide medical diagnosis or treatment. All medical services are provided by the hospitals listed on our platform.
Medical Services: Hospital selection, appointment booking, translation services, and logistics support are coordination services. The actual medical treatment, diagnosis, and procedures are provided by the hospitals and their medical staff.
Our Role: We act as a bridge between international patients and Chinese hospitals, helping with communication, appointment scheduling, and navigation of the healthcare system. We do not employ medical professionals or provide medical advice.
Key Points to Understand
- âĸWe do not employ doctors, nurses, or medical staff
- âĸWe do not provide medical diagnosis or treatment recommendations
- âĸMedical services are provided by third-party hospitals
- âĸAlways consult with qualified healthcare professionals for medical advice
- âĸAny medical decisions are solely between you and your chosen hospital/doctor
đŗSecure Payment Information
Payment Method: Stripe
All payments on ChinaHospital are securely processed through Stripe, a world-leading payment platform trusted by millions of businesses worldwide.
Supported Payment Methods
How It Works
- 1Complete your service request form on our platform
- 2Click "Proceed to Payment" to be redirected to secure Stripe checkout
- 3Complete payment using your preferred method
- 4Receive confirmation email with your request ID and service details
Security & Privacy
- âYour payment information is never stored on our servers
- âPCI DSS Level 1 certified payment processing
- â256-bit SSL encryption for all transactions
- âComplies with GDPR, CCPA, and other international data protection regulations
Refund Policy
We offer a fair and transparent refund policy:
- âĸHospital Information ($1.99): No refunds once information is delivered
- âĸOnline Consultation ($9.99): Full refund if cancelled 24+ hours before scheduled time
- âĸAssisted Registration ($29.99): Full refund if hospital cannot accommodate your appointment
- âĸCustom Booking Service: Refund policy determined during private consultation
đ¤Trusted Partnership
We work directly with China's top hospitals including Peking Union Medical College Hospital, Peking University First Hospital, and West China Hospital.
đ24/7 Support
Our dedicated support team is available around the clock to assist with your questions and concerns throughout your medical journey.
đ°Transparent Pricing
Clear, upfront pricing for all our services. No hidden fees or unexpected charges.